This Privacy Statement ("Privacy Statement") will help You understand what personal information Mama Cho's BBQ, Inc. (collectively, "MCB", "we", "our" or "us") collects when You use www.mamachosbbq.com (the “Website") or place an order through the Website’s e-commerce shop (the “Online Ordering Application"), why we collect that information, and what we do with it.

MCB acts as both a Data Controller and a Data Processor.

WHO IS MCB?

Mama Cho's BBQ, Inc.  
484 Lake Park Ave. Suite 333
hello@mamachosbbq.com

MCB is not required to appoint a Data Protection Officer.

Questions or comments regarding MCB’s processing activities should be directed using the contact information above.

By accessing the Website or Online Ordering Application, You hereby consent to the data practices described herein.

WHAT INFORMATION DOES MCB COLLECT?

In connection with Your use of the Website and Online Ordering Application, we may collect the following types of personally identifiable information: 

  

First Name Last Name Mailing Address E-mail Address Phone Number 

  

If You place an order through the Website or Online Ordering Application, we may collect: 

Billing InformationCredit Card InformationDelivery Information

MCB also may gather additional personal or non-personal information in the future. 

MCB does not collect any personal information about You unless You voluntarily provide it to us. However, You may be required to provide certain personal information when You elect to access specific products and/or services available on the Website or Online Ordering Application. These include registering for an account, contacting MCB via email, and submitting Your credit card or other payment information when placing an order.

Automatically Collected Information 

Information about Your computer hardware and software may be automatically collected by MCB. This information can include Your: (i) IP address; (ii) browser type; (iii) domain names; (iv) access times; and (v) referring website addresses.

HOW DOES MCB USE COOKIES?

The Website and Online Ordering Application may use cookies to help personalize Your experience. A “cookie” is a text file placed on the hard disk of Your computer by a web page server. Cookies cannot be used to run programs or deliver viruses to Your computer. Cookies are uniquely assigned to You and can only be read by the web server in the domain that issued the cookie to Your computer. Cookies allow MCB to recognize Your computer when You’ve returned to a specific page on the Website or Online Ordering Application. For example, if You personalize a page on the Website, Online Ordering Application, or register for a specific Website or Online Ordering Application service, cookies help MCB recall that information on any of Your subsequent visits. This simplifies the process of recording Your personal information, such as billing address, shipping address, and so on. When You return to the same Website or Online Ordering Application page, the information previously entered can be retrieved, allowing MCB to customize Your visit.

You have the ability to accept or decline cookies. Most default web browser preferences are set to automatically accept cookies. However, You can always modify Your web browser settings to decline cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Website or Online Ordering Application.

WHAT DOES CB DO WITH YOUR INFORMATION?

MCB collects and uses Your personal information to: (i) deliver products and services You request from MCB; (ii) process transactions; (iii) maintain the Website and Online Ordering Application; (iv) obtain statistics regarding usage of the Website and Online Ordering Application; and (v) inform You of other products or services available from MCB, its partners and/or affiliates. 

MCB may share Your personal information with key third party subcontractors (“Subcontractors”) to help perform statistical analysis, send You email or postal mail, provide customer support, arrange deliveries, or assist in providing important Website or Online Ordering Application functionality. All Subcontractors are required to: (i) maintain the security and privacy of Your personal information; and (ii) use such information solely for the purposes specifically requested by MCB. 

An updated list of Subcontractors can be found here: [List of Key Third Party Subcontractors].

By accessing the Website or Online Ordering Application, You hereby consent to MCB’s use of Subcontractors.

External Data Storage Sites 

MCB may store Your personal information on servers owned by Subcontractors who provide third party hosting services. 

Compelled Disclosure

MCB may disclose Your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of the law or comply with legal process served on MCB, the Website, or the Online Ordering Application; (b) protect and defend the rights or property of MCB; or (c) act under exigent circumstances to protect the personal safety of users of the Website, Online Ordering Application, or the public. 

Tracking User Behavior 

MCB may keep track of the pages You visit when browsing the Website and Online Ordering Application. 

E-mail Communications 

From time to time, MCB may contact You directly via email. We may also receive a notification when You open an email or click on any links contained in the email.   

If You would like to stop receiving email marketing or promotional communications, You may opt out by clicking the “unsubscribe” button contained in the email text.

WHY DOES MCB COLLECT THIS INFORMATION?

MCB uses information collected on the Website or Online Ordering Application to:

• Deliver data;
• Process purchases;
• Market customized content and solutions;
• Personalize your browsing experience;
• Improve Website/Online Ordering Application functionality;
• Understand page views and feature utilization;
• Post social sharing widgets and videos;
• Measure advertising and promotional effectiveness;
• Track parts of the Website/ Online Ordering Application You visit (for marketing efforts).

YOUR RIGHTS OVER YOUR INFORMATION

At any time, You may: 

• obtain a copy of Your personal information held by MCB; 
• correct any inaccuracies in Your personal information held by MCB; and 
• request any personal information held by MCB be deleted and/or removed. 

To exercise these rights, email: hello@mamachosbbq.com.

HOW LONG DOES MCB KEEP YOUR INFORMATION?

MCB retains personal information in its internal email, marketing, and client management systems indefinitely. You may withdraw consent for future communications by: (i) replying “unsubscribe” to any MCB email and/or marketing communication; or (ii) sending an “unsubscribe request” to: hello@mamachosbbq.com.

COMPLIANCE AND COOPERATION

MCB regularly reviews our compliance with this Privacy Statement. When we receive formal written complaints, we contact the party making the complaint to follow up. We work with appropriate regulatory authorities, including local data protection authorities, to resolve any complaints we cannot resolve directly with our users.

Security of Your Personal Information

MCB secures Your personal information from unauthorized access, use, and disclosure. MCB uses the following methods for this purpose: 

 - Secure Sockets Layer (SSL) Protocol 

When information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption techniques.

MCB strives to take appropriate security measures to protect against unauthorized access to or alteration of Your personal information. Unfortunately, no data transmission over the internet or wireless network can be guaranteed to be one hundred percent secure. As such, while MCB strives to protect Your personal information, You hereby acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond the control of MCB; and (b) the security, integrity, and privacy of any and all information and data exchanged between You and MCB through the Website or Online Ordering Application cannot be guaranteed. 

Changes to this Privacy Statement

MCB reserves the right to change this Privacy Statement from time to time. We will notify You regarding any significant changes in the way we treat personal information by sending a notice to the primary email address specified in Your account, by placing a prominent notice on our Website, Online Ordering Application, and/or by updating any privacy information on this page. Your continued use of the Website, Online Ordering Application, and/or services available through the Website or Online Ordering Application after any such modifications will constitute Your: (a) acknowledgment of the modified Privacy Statement; and (b) agreement to abide and be bound by such modified Privacy Statement. 

Children Under Thirteen

MCB does not knowingly collect personally identifiable information from children under the age of thirteen (13). If You are under the age of thirteen (13), You must ask Your parent or guardian for permission to use the Website and Online Ordering Application. 

Effective as of August 1, 2026